Product Frequently Asked Questions


What is the recommended inflation level for a basketball?

7 to 9 PSI (pounds per square inch)


What does PSI mean?

PSI means Pounds per Square Inch.


Why should I not inflate a ball over the intended PSI?

Over-inflation may damage the integrity of the ball and it will not perform to standards. Extreme over-inflation can cause the ball to explode, which may result in severe injury.


How do I clean dirt and debris from my basketball?

Soap and Water Method: Dirt and debris can be removed by using a damp cloth with soap and water, using moderate pressure. Be careful not to oversaturate the ball. Allow to air dry before using. Please note that cleaning could affect ball performance or feel.

Disinfecting Wipe Method: Limited disinfecting may be achieved by using a disinfecting wipe and moderate pressure to wipe the entire surface of the ball. Be careful not to oversaturate the ball, and allow to air dry before using. 

Basketball cleaning recommendations follow CDC, state, and local guidelines for health and safety. The following link provides common definitions for sterilization, disinfection and cleaning in healthcare facilities, but may be useful for one attempting to clean a basketball with cover material made of leather, composite, or PU leather:

To ensure applicable health and safety protocols, the user is responsible for determining the best method based on ball covering material, playing environment, and cleaning intervals. We do not recommend using bleach and alcohol-based cleaning products, or excessively frequent cleanings as those may degrade cover material and ball markings, and impact overall ball performance. 

We will continue to review all available information and will update our recommendations and new developments occur. 


What is a composite or composite leather cover?

A manmade material that usually takes on the look and feel of real leather and requires little to no break-in period like real leather does.


How do I break in my leather basketball?

You break in a leather basketball by playing with it. There are no product or machinery needed. Skin, sweat, and simply playing with the basketball will break in the leather over time to the point where it is game ready.


Which ball is best for outdoor courts?

A rubber or durable composite leather cover is ideal for outdoor courts. Our outdoor and indoor/outdoor basketballs are marked as such on the ball itself.


Does Spalding® offer a latex-free basketball?

We do not offer a latex-free basketball.


What does size 5, size 6, and size 7 mean in regards to basketballs and which one is best for me?

Size 5 is designed for youth players up to age 9. The ball has a circumference of 27.5" and weighs approximately 18oz.

Size 6 is the official size of all women's leagues and also serves as the appropriate size for youth player’s ages of 9 to 12. The ball has a circumference of 28.5" and weighs approximately 20oz.

Size 7 is designed for all male players, 13 years and above. The ball has a circumference of 29.5" and weighs 22oz.


What is the difference between the TF-1000 Classic and the TF-1000 Legacy?

The TF-1000 Classic is built with a similar look and feel of past models and is made with a high durability standard. The TF-1000 Legacy adheres to current in-game demands with its advanced moisture management technology and is ideal for regulation game play at the high school and collegiate level rather than it being an everyday ball.


Can I make a customized basketball?

You can customize a Spalding basketball with U Design on 


Can one add air to a NEVERFLAT® ball?

Yes. After one year, if your NEVERFLAT® is in need of air, simply remove the valve cover and inflate with a pump. Return the valve cover to the valve area after inflation.


Basketball Systems

Do you recommend filling the base of a portable basketball system with sand or water?

We recommend filling the base with either sand or water. If you are using sand, please refer to your owner’s manual for the proper amount to be used with your system.


How do I find the model number of my SPALDING® basketball system?

For help finding your systems model number, visit our interactive manual finder.

In-ground – There is a three digit number on the front of the backboard, to the right of the rim. This set of numbers will identify your system.

Portable – The model number will consist of two sets of numbers. The first set of numbers will be a two digit number located on the base. This two digit number will be located near the fill hole where you put the water or sand. The second set of numbers will be a three digit number located on the front of the backboard, to the right of the rim. The base number coupled with the backboard number will be your model number. “Example 72_351 – 72351”


Do I need to bury my in-ground pole below the frost line?

The hole depth shown in your owner’s manual is the minimum allowed. Depending on location, a deeper hole may be required. Consult your local building inspector and/or building codes for the depth of frost line. Please note a deeper hole requires additional concrete.


Why doesn’t my rim sit flush with my glass backboard?

Our tempered glass backboards come with preinstalled steel spacers and a foam pad. These are used to separate the rim from the glass backboard and prevent the backboard from shattering. You should have a 1/8 to ¼ inch gap between the backboard and rim when properly installed.


Can I convert my portable system to in-ground?

Some portables can be converted to an in-ground system depending on the mounting of the backboard. This would require purchasing an in-ground pole system. This is because in-ground systems and portable systems use different pole kits. The only parts you would use from the portable system would be the rim and backboard. To find out if your system can be converted, please call 1-800-558-5234 (Monday - Saturday, 8 am - 6 pm CST) with your model number and a representative will assist you.


Can I convert an in-ground system to a portable?

No. Unfortunately, it is not possible to convert an in-ground system into a portable.


How do I take the poles apart?

Our poles are designed to stay together permanently once assembled.


If my system develops rust, what should I do?

Check your pole system regularly for signs of corrosion (rust, pitting, chipping) and repaint with exterior enamel paint. If rust has penetrated through the steel anywhere, or if you have any questions about whether or not that has happened, do not use the system anymore. Contact us immediately for instructions.


Where can I find net clips?

Unfortunately, the net clips have been discontinued along with that style of rim. We do, however, have replacement rims. You can order replacement parts by calling our toll free number at 1-800-558-5234. Our hours of operation are Monday - Saturday from 8 am - 6 pm CST.


Will your “break away” rims support a player hanging on the rim?

This is specifically warned against in your manual and on your pole sticker. Do not hang on the rim or net. Our backboards and rims are not designed to support a player hanging from the rim or net. Failure to observe this warning may cause bodily injury and/or property damage.


How can I winterize my basketball system?

Unless sand is used, during sub-freezing weather add 2 gallons of non-toxic antifreeze, or drain the water completely. (Do not use salt, it would be corrosive to your base.)


Where can I purchase non-toxic antifreeze?

Your local hardware store should carry non-toxic antifreeze.


Does the sand have to go inside the base or can I put weight on the top of the base?

The sand will have to go inside your base. Adding weight to the top can crush or crack the base causing the system to become unstable.


Is it ok to fabricate anything on or to my system?

Any fabrication or modification to your system will void your limited warranty.


Do I have to use the ground sleeve for my in-ground system?

In order to install your system properly, you will need to utilize all of the parts provided and follow all the steps in your owner’s manual. Please contact us if you have any installation questions at 1-800-558-5234, Monday - Saturday, 8 am - 6 pm CST.


How can I prevent my portable system from being blown over?

If you are expecting inclement weather, place the system in the storage position and/or in an area protected from the wind and free from personal property and/or overhead wires.


The threads of my bolt will fit through the holes in my bracket but the non-threaded part will not, what should I do?

To ensure optimal play of the backboard system, a close tolerance fit between the elevator components and hardware is required. Test-fit large bolts into large holes of elevator tubes, backboard brackets, and triangle plates. Carefully rock them in a circular motion to ream out any excess paint from holes if necessary.


How can I fix my basketball goal or do I have to buy a new one?

You do not necessarily have to buy a new basketball goal. Call us at 1-800-558-5234 (Monday - Saturday, 8 am - 6 pm CST) to order replacement parts for your basketball goal or to inquire about warranty coverage.