If you’ve decided that you no longer want to remain a Spalding TF DNA member, please email us via the Contact page on our website and we’ll take care of it… No questions asked!
Here’s our official Policy:
Spalding TF DNA Basketballs contain a non-rechargeable lithium coin cell battery that powers the Bluetooth® connection to a mobile device. The fully embedded battery technology maintains the outside integrity and playability of the ball. The battery provides at least 400 hours of connectivity or 1 hour of connected use per day for 12 months. Storage or use in extreme temperatures will diminish the capacity of the battery and shorten its usable life. Spalding TF DNA Basketballs are covered by a 12-month Limited Warranty for defects in materials and workmanship, including battery life (“Warranty”).

this limited warranty does not cover and spalding tf dna is not responsible for: normal wear and tear; cosmetic damage (i.e., minor scratches, surface deformations, or discoloration) including natural fading of colors; damages caused by misuse, abuse, or by accident or negligence, including prolonged exposure to inclement weather; failure to observe care instructions; damage caused by rips, cuts or tears; burns and abrasions; products treated with steaming devices or other heat treatments; unauthorized modification or alteration; products purchased from unauthorized dealers (including, without limitation, products purchased through (i) auction sites such as ebay or craigslist, (ii) unauthorized dealers selling via third party marketplaces such as amazon marketplace, or (iii) dealers selling altered doctored or counterfeit products); counterfeit products; or products purchased “used”, “as-is”, “without warranty”; any damages arising after the warranty period.

Direct Notice to Parents Regarding Children’s Personal Information Collected on our App

Collection of Information:

With your consent, which you may provide as described below, we collect the following information from your child when they use our App:
(a) persistent identifiers, such as cookies, IP address, and device ID;
(b) online contact information for push notifications, but only after the user of the App opts in to push notifications, which are sent for reminders, special classes, and new content;
(c) a username (which can be set up as anonymous or otherwise non-identifying) and training activity, which are automatically posted within the App, such as to the public Spalding TF DNA leaderboard on the App and when utilizing certain features;
(d) ratings and reviews, which may be used on our website and in various other media and for other purposes consistent with our Terms of Use; and
(e) age and height (to accurately calculate shot distance within the App).
All of the above information is collected for our internal operations and to provide and enhance our Services.
All ratings and reviews are subject to a moderation process, whereby submissions are pre-screened and personal information is removed before being made public. Submissions containing personal information may not get posted altogether. By submitting a review, you acknowledge and agree, on behalf of yourself or your child, that the review may be public and may be used in marketing campaigns on our website, emails, and various other media and for other purposes consistent with our Terms of Use.
Verifiable Parental Consent:
We need your consent to collect, use, or disclose the personal information described above from your child. We will not collect, use, or disclose any personal information from your child if you do not provide consent, as detailed below.
To verify you are a parent, approximately 24 hours after you have consented to this Direct Notice, we will send you a confirmation email to the online contact information provided. You will then have an opportunity to revoke your consent to this Direct Notice if you so choose. If you do so, your contact information will be deleted from our systems. If you are a new user of our paid Membership service and sign up through our website or App, you may also be asked to provide your credit card information to confirm you are a parent.
If you wish to revoke consent to the terms outlined in this notice regarding the collection of information from children, you may do so by contacting us and requesting that your account be removed. If you do so, you and your child will no longer be able to access the App.

To connect your ball, first ensure your phone’s Bluetooth is turned ON. This option is typically found in your phone’s settings. (We also recommend putting your phone on airplane mode to limit unwanted Bluetooth traffic and prevent incoming texts and calls from interrupting your shooting session.)

From the home page on the Spalding TF DNA app, you’ll have options for Solo, Casual, etc. If you select Solo, you can choose Shootaround or Freethrow. After selecting, you’ll be prompted to “Connect your ball to start the session.” To do this, spin the ball aggressively backwards in the air to “wake the sensor up” and connect it to your phone via Bluetooth.

Once connected, you’ll hear an audio cue, followed by a whistle, and a screen will display all the available data points for each shot. From this point, you can take a shot and receive real-time feedback on every shot you take!